01 · FAQ

Questions,answered plainly.

The things people ask most about clinical trials and about using ClinicalMatchMate.

About the platform

A patient-first tool for discovering clinical trials. We pull recruiting studies from the public registry and rewrite their eligibility criteria and summaries into plain language, so you can decide whether a trial is worth a conversation with your care team.

Browsing trials and reading every guide is free, with no account needed to look around. Personalized matching against your full profile requires a free account and is launching soon. We never charge to read your options.

No. We help you find and understand options and prepare for the conversation. Enrollment is handled by the trial's own study team after you reach out. We help the conversation — we don't replace your care team.

The studies come from ClinicalTrials.gov, the NIH's public registry, refreshed regularly. The trials themselves are run by their sponsors and research institutions — not by us.

Privacy & data

Only what's needed to match you. When you sign in and complete matching, your intake responses are stored securely and encrypted in transit so your results persist. You can request deletion at any time from your settings.

Never — to anyone, ever. We don't use your information for advertising, and what we store and with whom is disclosed publicly.

Not to browse. You can search and read trials freely; an account is only needed when you're ready to be matched.

We are not a HIPAA-covered entity, and we don't store protected health information under HIPAA today. Our Privacy Policy spells this out in plain language.

Trials & next steps

Each trial listing points you to its official contact details from the registry. Save the trials that look promising, then reach out directly — and bring the plain-language summary and your questions.

You can still start an intake; we'll surface what's recruiting that may fit, and we add conditions and refresh trials regularly. A low-likelihood match is always labeled exactly that.

Yes — that's the point. Save a shortlist and bring it, with your questions, to your next appointment. The tool is built for that conversation.

Conditions & coverage

We currently cover oncology, neurology, cardiometabolic, and kidney conditions, with more areas added regularly. Browse them on the Conditions page.

Browsing and plain-language guides are live today. Personalized matching against your full clinical profile is launching soon — we won't pretend otherwise.

02 · Still stuck?

Didn’t find it here?

Reach out and we’ll help — or send feedback on what’s missing.